Joan Hancock Pen Set

ALL ORDERS IN THE U.S. SHIP FOR FREE! 

In-Stock orders from our warehouse will ship in 5-7 business days via USPS. Overseas In Stock orders will ship out in 3 days, but take 5-15 business days to arrive to your residence. 

Pre-Orders can take up to 6 weeks to arrive! Please pay close attention to the product description for the estimated arrival date. Pre-Order items will not be refunded due to wait time!

• First Class 3-5 Day Shipping - No insurance. 
• USPS Priority 2-4 day S&H - Delivery times are not guaranteed. Includes $50 insurance through the United States Postal Service.

The Dapper Squirrel Boutique is not responsible for any lost or stolen packages.

We know that ordering things online can be a gamble since you can’t touch the items or try them on, and because of that, we try our best to be very return-friendly. However, as in life, certain rules must be followed so that we can help you out!

Clothing goodies must be returned within 15 days of shipping to receive a STORE CREDIT (e-gift card) or EVEN EXCHANGE. NO REFUNDS UNLESS THE PRODUCT IS DEFECTIVE.

• Returned items must remain un-washed and unworn.
• Graphic tees are considered FINAL SALE and not eligible for return unless defective. 
• Monthly curated boxes are considered FINAL SALE and not eligible for return unless defective.
• Any item purchased at a highly discounted price (50% or higher) is FINAL SALE and not eligible for return or exchange.

WE ARE NOT RESPONSIBLE FOR CUSTOMER ERRORS MADE AT CHECKOUT.

It is the customer's responsibility to notify us immediately if an incorrect size, color, print, or shipping address was selected at checkout. The customer is responsible for return shipping before an exchange or store credit is issued. To start a return, email us and provide the following information:

• Invoice Number
• Product Name
• Reason for Return 
• Refund or Exchange 

Allow 2-3 days for processing and return shipping label emailed to your email address on record. Once the returned item arrives back at the shop and is inspected, we will immediately issue a store credit or process the exchange.